What if it makes something up?
It answers only from your sources and links them, so every answer can be checked. When nothing in your sources answers the question, it says so instead of guessing.
Internal answers · J-06
Staff questions answered from your own documents, with the source linked.
We build an assistant that answers your team’s questions from your policies, wikis, drives and systems, in Slack, Teams or the browser. Every answer links its source, and when it doesn’t know, it says so and sends the question to a person. Measured before and after.
What changes
What it takes off your experts.
Today
- The same questions answered by the same few people, every day
- Policies and how-tos spread across drives, wikis and old threads
- New hires waiting for someone to be free
- Answers given from memory, sometimes out of date
With the system
- An answer in seconds, in the chat your team already uses
- Every answer linked to the document and section it came from
- Out-of-date or conflicting sources flagged to their owner
- When it doesn’t know, it says so and sends the question to a person
How it answers a question
Five steps, and a person at the end.
- 01
Hears
A question in Slack, Teams or the browser, in plain words.
- 02
Finds
The passages in your documents and systems that answer it, from only what the person asking may see.
- 03
Answers
In a few sentences, with every point linked to its source.
- 04
Checks
Whether the sources agree and are current; if not, it says so.
- 05
Hands over
No good source means no answer: the question goes to the right person instead.
What we measure
Measured on your questions, before and after.
We take these numbers on the questions your team asks today, and again once the assistant runs alongside them.
- Questions answered without an expert
- share of questions
- Time to an answer
- from asked to answered
- Answers marked helpful
- by the person who asked
- Expert hours on repeat questions
- per week
Your tools stay. It works with what you have: Slack, Microsoft Teams, Google Drive, SharePoint, Notion, Confluence, or your own systems.
The closest work we’ve shipped
In Noah Play’s app, the owner asks out loud “how much did I sell today?” and the answer comes from her own records, never from the AI’s guess. Internal answers work the same way: from your documents, with the source linked. See the work
Questions
What teams ask first.
Can it show people documents they shouldn’t see?
No. It answers each person only from what they already have access to.
How long does it take?
It depends on the job, and the quote says it. Our last two client systems took days to build, not months.
What happens to our data?
The system reads only what the job needs. We use AI providers’ business APIs, which don’t train on your data.
Bring us the questions your team asks most.
Show us where the answers live today. In 30 minutes we’ll tell you what the assistant would take off your experts, how we’d measure it, and a price range.
Fixed price per job, quoted after the callhello@harmoni.sh
Discovery call30 min · Google Meet